Gaming is meant to be fun — it should never become a burden. At Betok, we want you to play responsibly, stay within your budget, and always remain in control.
Responsible play means treating gaming as a leisure activity — just like going to the cinema or eating out with friends. It's fun and exciting, but it should never have a negative impact on your daily life, family, or finances.
Betok believes that a truly responsible gaming platform does more than track wins and losses — it looks out for the overall well-being of its players. That's why we've built our responsible play policy to help you enjoy gaming while staying within healthy limits.
Online gaming is growing fast in Bangladesh — people of all ages are joining in. But uncontrolled gaming can sometimes turn into an addiction. That's exactly why Betok's responsible gaming framework was built.
All responsible gaming tools on Betok are completely free. You can use every feature at no extra charge.
We prove it through action, not just words — your protection is our primary responsibility.
Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a maximum duration for each gaming session yourself. Once the time is up, the system will automatically alert you and give you the option to stop playing.
Set a limit on how much you're willing to lose before you stop playing. This protects you from significant financial losses.
If you feel like you need a break, suspend your account for anywhere between 24 hours and 6 weeks. During this period, you won't be able to access any games.
Permanent Self-Exclusion is available for periods ranging from 6 months to 5 years. During this time, opening a new account or accessing any games will be completely blocked.
View your full betting and transaction history at any time. Analyze your own play patterns and take precautions when needed.
If you notice these signs in yourself or someone close to you, it's time to take action. Acting early prevents the problem from getting worse.
Continuing to play after your set budget is exhausted, or placing bets with borrowed money.
Repeatedly returning to recover losses — known as "chasing losses" — is one of the key signs of addiction.
Spending less time with family, or losing focus at work or school because of gaming.
Hiding the truth from family or friends about how much you've played or how much money you've spent.
Treating gaming as the only way to cope with anxiety, loneliness, or stress.
Repeatedly trying and failing to control your own gaming habits.
Ask yourself the questions below. If you answer "yes" to most of them, it's time to seek help.
If you answered "Yes" to three or more of the questions above, please reach out to our support team. We're here to help, not to judge.
Set your gaming limits in just a few steps and play with complete peace of mind.
Log in to your Betok account and go to Profile Settings.
Open the "Responsible Gaming" menu and set your preferred limits.
Confirm your limit — it takes effect immediately and your protection begins right away.
Now enjoy your games with complete peace of mind, within your set limits.
Set a maximum amount per single bet. This ensures you're not taking on too much risk in one go.
Receive automatic reminders at set intervals — showing how long you've been playing and how much you've spent.
Automatically disable your account during specific nighttime hours. Keep late-night gaming habits in check.
Stop receiving bonus offers and promotional messages. Avoid unnecessary temptations.
Get a monthly gaming report — with full details on which games you played, how long, and what you won or lost.
If you need professional help, our support team can connect you with a specialist counselor.
Responsible play isn't just about tools — it's a mindset. Follow these habits and gaming will always stay enjoyable.
The Right Mindset
Gaming is entertainment, not an investment. Keeping that mindset means you'll never walk away disappointed.
Budget Planning
Only spend money that you can afford to lose without it affecting your daily life.
Time Management
Decide in advance how many hours a week you'll play, and let your family know too.
Learn to Say No
Have the discipline to step away when your budget runs out or when you're not in the right headspace.
Betok strictly prohibits gaming by anyone under 18. Age is verified at registration, and any suspicious account is investigated immediately.
If there are children or teenagers at home, use a PIN or password on your device. Keep your Betok account logged out and never share your login details.
If we find that a minor has used Betok, the account will be closed immediately and all associated data will be deleted.
If you become aware that a minor is using Betok, please notify our support team immediately.
Before handing a smartphone or tablet to a child, enable app locks or parental controls.
Never use your Betok account password in front of children or teenagers.
Talk openly about the risks of online gaming and betting. Awareness is the best protection.
Always log out of Betok after use to prevent unauthorized access.